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Endless Health & Beauty
Service Request
Complete the form below to register any concern or issues regarding your Endless Spa.
This service has been introduced as part of our on going Customer Care initiatives, and can be completed at your leisure at any time of the day.
You are able to select
more than one answer
in the following fields (by pressing CTRL+click)
Heating Type
Component of Spa Requiring Service
Component Type Requiring Service
Brand of Component Requiring Service
Colour of Component Requiring Service
Concern / Issue
Company Name
Company Contact
Company Phone
*Customer's Surname
*Customer's First Name
Partner's Surname
Partner's First Name
*Street Address
*Suburb
*Post Code
*State
*Phone - BH
*Phone - AH
Phone - Mobile
*Email Address
Date Spa Received
*Age Of Spa / Equipment
a. Less than 1 year
b. 1-2 years
c. 2-3 years
d. 3-4 years
e. 4-5 years
f. More than 5 years
Spa Serial Number
*Spa Model Name
Bath - Agate 1530
Bath - Agate 1640
Bath - Amber
Bath - Amethyst
Bath - Aquamarine
Bath - Citrine
Bath - Corner Necksage
Bath - Crystal
Bath - Diamond
Bath - Emerald
Bath - Jade
Bath - Jasper
Bath - Moonstone
Bath - Onyx
Bath - Opal
Bath - Other / Unknown
Bath - Oval Necksage
Bath - Peacock
Bath - Pearl
Bath - Peridot
Bath - Quartz
Bath - Rectangle Necksage
Bath - Ruby
Bath - Sapphire
Bath - Sapphire Micro
Bath - Topaz
Bath - Turquoise
Bath - Zircon
Pool (600) - Burlington
Pool (600) - Denali
Pool (600) - Tacoma
Pool (700) - Camden
Pool (700) - Certa
Pool (700) - Chelsea
Pool (700) - Hamilton
Pool (700) - Metro
Pool (700) - Solo
Pool (800) - Altamar
Pool (800) - Cameo
Pool (800) - Capri
Pool (800) - Majesta
Pool (800) - Marlin
Pool (800) - Maxxus
Pool (800) - Optima
Pool (I) - Baby Grande
Pool (I) - Delighter
Pool (I) - Dreamer
Pool (I) - Entertainer
Pool (I) - Escape
Pool (I) - Exhilarator
Pool (I) - Extraordinaire
Pool (I) - Galaxy
Pool (I) - Grande
Pool (I) - Heaven
Pool (I) - Innovator
Pool (I) - Jewel
Pool (I) - Optimiser
Pool (I) - Passion
Pool (I) - Petite
Pool (I) - Platinum
Pool (I) - Rejuvenator
Pool (I) - Relaxer
Pool (I) - Reviatliser
Pool (I) - Ultima
Pool (I) - Universe
Pool - Other / Unknown
Swim - Machine plus Bench Seating
Swim - Machine plus Contoured Seating
Swim - Machine plus Recliner Seating
Swim - Original
Swim - Other / Unknown
Swim - Super
Installers Name
Photos
Attachment Available
Attachment Later
Not Available
*Spa Brand
Endless
Impact
Other
Sundance
*Spa Type
Bathroom Spa
Built in ground
Built into decking
Cabinet Enclosed
Other
Steel Framed
*Control System
Air Switch
Electronic - Aqualink
Electronic - Other
Electronic - Spa Power 1000
Electronic - Spa Power 1200
Electronic - Spa Power 400
Electronic - Spa Power 600
Electronic - Spa Power 750
Electronic - Spa Power 800
Electronic - Sundance
Other
Radio Remote
*Filtration / Circulation System
Dedicated Cirulation Pump - 24 HR
Dedicated Cirulation Pump - Timer Controlled
Single Speed Pump - Multi Jets & Filtration / Circulation
Two Speed Pump - Multi Jets & Filtration / Circulation
*Heating Type
Electric - 1.5Kw
Electric - 2Kw
Electric - 3.5Kw
Electric - 3Kw
Electric - 4.5Kw
Electric - 5.5Kw
Electric - 6Kw
Gas - LPG
Gas - Natural
Heat Pump - Bath
Heat Pump - Pool
None
Other / Unknown
Solar
*Component of Spa Requiring Service
Cabinet
Control System - Air Switch / Radio / Electronic / Portable
Cover
Equipment - Blower
Equipment - Filter / Skimmer
Equipment - Heater
Equipment - Light
Equipment - Ozonator
Equipment - Pump
Equipment - Salt Chlorinator
Fitting - Air button
Fitting - Air venturi
Fitting - Aromatherapy
Fitting - Diverter Valve
Fitting - Headrest
Fitting - Skimmer
Fitting - Stereo
Fitting - Suction
Fitting - Touch Pad
Fitting - Waterfall
Installation
Jet
Other
Plumbing
Spa Shell
*Component Type Requiring Service
Cabiner - Cedar
Cabinet - Synthetic
Control - Air Switch - Dual - 10 amp
Control - Air Switch - Dual - 10 amp Herga
Control - Air Switch - Dual - 15 amp
Control - Air Switch - Dual - 15 amp Herga
Control - Air Switch - Dual+Timeclock - 10 amp Herga
Control - Air Switch - Dual+Timeclock - 15 amp Herga
Control - Air Switch - Dual+Timeclock 10 amp
Control - Air Switch - Dual+Timeclock 15 amp
Control - Air Switch - Single - 10 amp
Control - Air Switch - Single - 10 amp Herga
Control - Air Switch - Single - 15 amp
Control - Air Switch - Single - 15 amp Herga
Control - Air Switch - Single+Timeclcok - 10 amp Herga
Control - Air Switch - Single+Timeclock - 15 amp Herga
Control - Air Switch - Single+Timeclock 10 amp
Control - Air Switch - Single+Timeclock 15 amp
Cover - Mesh
Cover - Other
Cover - Thermal - Hard
Cover - Thermal - Soft
Filter - Canister - Cartiridge
Filter - Canister - Sand
Filter - Skimmer - Small ( Round Basket)
Filter - Skimmer - Small ( Square Basket)
Filter - Skimmer - Strip
Filter - Skimmer - Wide Mouth ( Sliding Tray)
Headrest - Curved Left -Large
Headrest - Curved Right - Large
Headrest - Neck Insert
Headrest - Other
Headrest - Small
Jet - Air - Injector
Jet - Bath - Directional Designer
Jet - Bath - Directional Standard
Jet - Bath - Micro
Jet - Bath - Midi
Jet - Pool - Badu
Jet - Pool - Directional
Jet - Pool - Diverter
Jet - Pool - Micro
Jet - Pool - Midi
Jet - Pool - Monster
Light - Large (swim)
Light - Large (swim) - LED
Light - Small ( non portable)
Light - Small ( non portable) - LED
Light - Small ( portable)
Light - Small ( portable) - LED
Not Applicable
Plumbing - 25 mm Fitting
Plumbing - 40 mm Fitting
Plumbing - 50 mm Fitting
Plumbing - Barrell Union
Plumbing - Pipework - Plastic Tubing
Plumbing - Pipework - PVC
Plumbing - Valve - Check
Plumbing - Valve - Gate - 2 Way
Plumbing - Valve - Gate - 3 Way
Plumbing - Valve - Swing
Pump - 0.50Hp
Pump - 0.75Hp
Pump - 1.0Hp
Pump - 1.25Hp
Pump - 1.5Hp
Pump - 2.0Hp
Pump - 2.5Hp
Pump - 24Hr Circulation
Pump - 3.0Hp
Pump - Timer Circulation
Serial Number of Component Requiring Service
Model Number of Component Requiring Service
Brand Name of Component Requiring Service
American Products
Aqualink
Australian Spa Covers
Badu
Biolab
Clearwater
Davey
Delzone
Hurlcon
Hydro Air
Jandy
L.A. Spas
Monarch
Onga
Other
Pentair
Pinz Spa Covers
Poolrite
Poolstore
PWS
Raypak / Rheem
Rivendale
Rymac Timber products
Saltmate
Sapphire
Signature
Spa Electric
Spa Quip
Space Age
Speck
Sta - rite
Stroud
Unknown
*Colour of Component Requiring Service
Almond
Beige
Black
Blue
Charcoal
Chrome
Claret
Gold
Green
Grey - Dark
Grey - Light
Not Applicable
Other
Tan
White
*Concern / Issue
Broken - Door / Lid / Face Plate
Broken - Foam
Broken - Handle / Straps / Tabs
Broken - Other
Damaged - Crack / Peeling
Damaged - Dent
Damaged - Holds Water
Damaged - Loose
Damaged - Other
Damaged - Scratches
Damaged - Tear
Damaged - Warping
Error Message - CEO1
Error Message - CEO2
Error Message - CEO3
Error Message - CEO4
Error Message - CEO5
Error Message - CEO6
Error Message - CEO7
Error Message - CEO8
Error Message - CEO9
Error Message - O1
Error Message - O2
Error Message - O3
Error Message - O4
Error Message - O5
Error Message - O6
Error Message - O7
Error Message - O8
Error Message - O9
Error Message - Other
Installation - Incomplete
Installation - Unsatisfactory
Leaking
Operational Issue - Cannot Remove
Operational Issue - Display - Disappeared
Operational Issue - Display - indicates fault / error
Operational Issue - Electric Shock
Operational Issue - Loose
Operational Issue - Nil / Reduced Air Pressure
Operational Issue - Nil / Reduced Water Flow
Operational Issue - Noisey with Water Flow
Operational Issue - Not Heating
Operational Issue - Not Swirling
Operational Issue - Not Turning Off
Operational Issue - Not Working
Operational Issue - Not Working - Trips Power Supply
Operational Issue - Sticking
Operational Issue - Turns on by itself
Other
Further Comments
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