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Customer Support Initiatives
Endless Spas is committed to customer care, as evidenced through our multi-award winning, dedicated service department led by Endless Spas co-founder, Jenny Anderson.
In 2008, Jenny was honored with her fourth consecutive ‘Best Customer Service’ award at the prestigious Swimming Pool and Spa Association Awards of Excellence.
To ensure your time is spent enjoying your spa, customer support initiatives at Endless Spas include:
- E-club membership includes 24 hour, seven day customer assistance via the members section of the website, which includes:
- Exclusice access to video demonstrations of maintenance procedures, water care & spa operation (under upgrades currently);
- Electronic operation and maintenance manuals;
- Remedies for problem solving;
- Online shopping discounts;
- Special promotions and invitations;
- Notification about new products, innovations and maintenance updates.
- Monthly Education Seminars on spa ownership
- Free monthly Spa Chemicals Workshops.
Topics include:
- Understanding spa equipment – from heating control to filtration cycles and hydrotherapy jets
- Water chemistry – start up procedures and testing for safe water
- Maintenance procedures – from filter cleaning to conserving energy
- Spa safety and general spa tips.
Contact us for dates of upcoming seminars and workshops.
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